Step One
GET IN TOUCH
Email emma@emmersonjewels.com with details about what you’re interested in. If you’d like to explore working on a custom piece or reset, please include images for reference.
Step Two
SOLIDIFYING DESIGN
I like to get to know the client and their personal style - depending on the nature of the project, communication about design will be over email, phone, or in-person. If a sketch is required (sometimes it is, sometimes it’s not!), there is a $300 design fee which will subsequently be deducted from the final invoice if the piece goes into production. Once we solidify a design, a quote will be provided as well.
Step Three
PRODUCTION
Once designs are approved, production will commence - all of our pieces are handmade in Toronto by talented artisans. Depending on the complexity of the item, production can take anywhere from 4-8 weeks, and I will communicate with the client along the way to provide any pertinent photos and updates.
Step Four
DELIVERY
I will communicate with the client about delivery once the piece is ready. We offer shipping as well as local pick-up in the GTA.
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How does the process work?Check out our process page for a full rundown!
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Where are you based?We are based in Toronto, Canada.
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Where are the pieces made and by who?Our pieces are proudly made in Toronto by extremely talented bench jewellers who have been in the trade for 40+ years.
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What materials do you work with?We work with: Gold – 10k, 14k, 18k in yellow, rose or white Platinum Precious stones Semi-precious stones Lab diamonds * We do not work with any plated materials, enamel or silver.
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What is the best way to get in touch?Email! emma@emmersonjewels.com
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What types of payment do you accept?We accept all major credit cards and e-transfer for custom orders. Sales tax will be added to all invoices.
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What is the best way to clean my jewelry?We recommend cleaning your gold and diamond jewelry with warm water and dish soap. Soak and scrub gently with a toothbrush for best results.
